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Contact

Live Chat

Chat is available 24 hours a day with no wait times. To start a chat, simply launch the app and tap the chat icon at the top of the Home screen.

You can also manage your orders directly from self-service tools in your account, including:

  • Preview your order
  • Check an order’s status
  • Edit your book design
  • Update shipping address or delivery method
  • Change book quantity
  • Cancel an order
  • Add a gift message
  • View your order’s invoice
  • Reorder books

Just launch the app, tap the Menu icon in the upper-right corner, and tap My Orders.*

*Options available are determined by how far along your order is in the process

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

We honor the sale and sharing preferences of users. You may exercise your right to limit the sale/sharing of your personal information by using the Opt-Out Preference Signal, such as the Global Privacy Control (GPC).

For more information about our privacy practices, please review our Privacy Policy.
  
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FreePrints, FreePrints Photobooks and the FreePrints Photobooks logo are trade marks or pending trade marks of PlanetArt, LLC.